At Meeloop, we are committed to creating a safe and positive environment for all users, especially children and teenagers. This page outlines our comprehensive child safety policies, age restrictions, content moderation practices, and safety features.

Last Updated: December 2, 2024

Age Requirements

Minimum Age to Use Meeloop

Users must be at least 13 years old to create a Meeloop account and use our platform. This age requirement complies with applicable laws, including the Children's Online Privacy Protection Act (COPPA) in the United States.

We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete that information immediately.

Age-Restricted Features

Loops Feature (18+ Only):

Our "Loops" feature, which enables random connections with other users, is restricted to users who are 18 years of age or older. This feature requires additional age verification and is not accessible to minor users.

Age Verification: Users attempting to access the Loops feature must verify their age through our verification system. Falsifying age information is a violation of our Terms of Service and will result in immediate account termination.

How We Verify Age

  • Users provide their date of birth during account registration
  • Age verification is required before accessing age-restricted features
  • We use automated systems to detect and flag potentially false age information
  • Additional verification may be required for access to 18+ features
  • We monitor account activity for signs of underage access

Content Moderation & Safety

Meeloop employs multiple layers of content moderation to protect children and ensure a safe environment for all users.

Our Moderation Approach

1

Automated Content Filtering

AI-powered systems scan all uploaded content (text, images, videos) for inappropriate material before it goes live

2

Human Review Team

Trained moderators review flagged content and user reports 24/7

3

Community Reporting

Users can report inappropriate content or behavior with one tap

4

Proactive Monitoring

We actively monitor the platform for predatory behavior and suspicious activity

Strictly Prohibited Content

The following content is absolutely prohibited on Meeloop and will result in immediate account termination and reporting to authorities:

  • Child Sexual Abuse Material (CSAM): Any content depicting, promoting, or facilitating the sexual exploitation of children
  • Child Endangerment: Content that puts children at risk of harm
  • Grooming: Adults attempting to establish inappropriate relationships with minors
  • Sexualization of Minors: Content that sexualizes children or teens in any way
  • Inappropriate Contact: Adults attempting to contact minors for inappropriate purposes
  • Exploitation: Content exploiting children for commercial or other purposes

Safety Features for Young Users

Privacy Controls

  • •Private account option
  • •Control who can message you
  • •Block and report users instantly
  • •Control who can see your posts
  • •Disable location sharing

Communication Safeguards

  • •Message filtering for inappropriate content
  • •Warning prompts for potentially risky interactions
  • •Age-appropriate content recommendations
  • •Restricted messaging between minors and adults
  • •Easy-to-access help and safety resources

Blocking & Reporting

  • •One-tap blocking of users
  • •Anonymous reporting system
  • •Report inappropriate content or behavior
  • •Priority review for child safety reports
  • •No retaliation policy for reporters

Account Security

  • •Strong password requirements
  • •Two-factor authentication available
  • •Login alerts for new devices
  • •Session monitoring
  • •Ability to log out of all devices

How to Report Safety Concerns

If you or your child encounters inappropriate content, behavior, or potential danger on Meeloop, please report it immediately. We take all reports seriously and prioritize child safety above all else.

Reporting Methods

1. In-App Reporting

Use the report button (flag icon) on any post, profile, or message to report inappropriate content or behavior directly within the app.

2. Email Report

Send detailed reports to hello@meeloop.com with the subject line "Child Safety Concern"

3. Emergency Situations

If a child is in immediate danger, please contact your local law enforcement or emergency services immediately (911 in the US), then report to us.

What to Include in a Report

  • Username or profile link of the person being reported
  • Link to the content or message in question (if applicable)
  • Description of the concern or violation
  • Screenshots or evidence (if safe to capture)
  • Date and time of the incident
  • Your contact information (kept confidential)

Our Response Process

  1. 1.Immediate Review: Child safety reports receive priority review within 1 hour
  2. 2.Content Removal: Violating content is removed immediately upon confirmation
  3. 3.Account Action: Violating accounts are suspended or terminated
  4. 4.Law Enforcement: We report illegal content (CSAM, grooming, etc.) to NCMEC and relevant authorities
  5. 5.Follow-Up: We may contact the reporter for additional information or to confirm resolution

Guidance for Parents and Guardians

We encourage parents and guardians to be involved in their children's online activities. Here are some tips for keeping your child safe on Meeloop:

Communication Tips

  • ✓Talk openly about online safety
  • ✓Discuss what to share and what to keep private
  • ✓Explain how to recognize suspicious behavior
  • ✓Encourage them to report uncomfortable situations
  • ✓Create a judgment-free environment for discussions

Monitoring Practices

  • ✓Review privacy settings together
  • ✓Check their friend list periodically
  • ✓Set time limits for social media use
  • ✓Keep devices in common areas when possible
  • ✓Respect their privacy while staying informed

Warning Signs to Watch For

Be alert if your child:

  • Becomes secretive about their online activities
  • Receives gifts or money from someone they met online
  • Spends excessive time on social media, especially late at night
  • Shows signs of distress when using the app
  • Has new online friends they won't discuss with you
  • Uses language suggesting inappropriate relationships

Resources for Parents

Data Protection for Minor Users

We take special care to protect the personal information of users under 18 years of age.

Enhanced Privacy Protections

  • Default privacy settings are more restrictive for users under 18
  • Limited data collection from minor users
  • No targeted advertising based on minor users' personal information
  • No sharing of minor users' data with third parties for marketing
  • Accounts of users under 18 are automatically set to private by default
  • Parents can request access to or deletion of their child's data

Parent/Guardian Rights

If your child is under 18 and has a Meeloop account, you have the right to:

  • Review personal information we've collected from your child
  • Request deletion of your child's personal information
  • Refuse to allow further collection of your child's information
  • Request a copy of your child's data
  • Request account termination

To exercise these rights, contact us at hello@meeloop.com with proof of parental/guardian status.

Cooperation with Law Enforcement

Meeloop has zero tolerance for child exploitation and illegal activity. We actively cooperate with law enforcement agencies to investigate and prosecute offenders.

  • We report all instances of Child Sexual Abuse Material (CSAM) to the National Center for Missing & Exploited Children (NCMEC) as required by law
  • We preserve evidence and provide it to law enforcement upon valid legal request
  • We work with international law enforcement agencies when necessary
  • We participate in industry efforts to combat online child exploitation
  • We use hash-matching technology to detect known CSAM

Safety Education & Resources

Meeloop is committed to educating our community about online safety. We provide:

In-App Safety Resources

  • •Safety tips and tutorials
  • •Privacy setting guides
  • •How to block and report users
  • •Recognizing inappropriate behavior
  • •Links to external safety resources

External Resources

  • •Links to NCMEC resources
  • •FBI safety guidelines
  • •Cyberbullying prevention resources
  • •Mental health support contacts
  • •Crisis hotline numbers

Contact Us About Child Safety

If you have questions, concerns, or need to report a child safety issue, please contact us immediately:

Email

hello@meeloop.com

Use subject line: "Child Safety Concern"

Emergency

For immediate danger: Contact local law enforcement (911 in US)

Then report to us for account action

Response Time: Child safety reports receive priority attention and are reviewed within 1 hour. We are available 24/7 for urgent safety concerns.

Our Commitment

At Meeloop, child safety is not just a policy—it's our highest priority. We are committed to:

  • ✓Continuously improving our safety features and moderation systems
  • ✓Responding swiftly and decisively to safety concerns
  • ✓Cooperating fully with law enforcement to protect children
  • ✓Educating our community about online safety
  • ✓Maintaining transparency about our policies and practices
  • ✓Creating a platform where young people can connect safely