1.1 Account Information

When you create a Meeloop account, we collect:

• Full name
• Email address or phone number
• Date of birth (for age verification)
• Gender (optional)
• Username
• Password (encrypted and hashed)
• Profile picture and bio (if provided)

1.2 Content You Create

We collect and store content you create on Meeloop, including:

• Posts, photos, videos, and stories
• Comments and likes on posts
• Messages sent through our messaging service
• Bookmarked and saved posts
• Meme templates you use or create
• Media files (images/videos) uploaded through the app

1.3 Usage Information and Device Data

We automatically collect information about your use of Meeloop:

• Device information (device type, model, operating system, unique device identifiers, mobile network information)
• Log information (IP address, access times, pages viewed, app features used, crashes and errors)
• Location information (with your permission, approximate location for Loops nearby users feature)
• Usage patterns (time spent on app, features used, posts viewed)
• Advertising ID (Google Advertising ID for Android)
• App version and update history

1.4 Communication Data

When you use our messaging and calling features:

• Message content (text, images, videos shared in direct messages)
• Audio and video call metadata (duration, participants, time, connection quality)
• Voice and video data during active calls (not recorded or stored after call ends)
• Push notification tokens for message delivery

Note: We do NOT record, store, or listen to your audio/video calls. Call content is transmitted peer-to-peer and only metadata is stored for service improvement.

1.5 Loops Feature Information

When you use the Loops (Random Connect) feature (18+ only):

• Custom display name and profile picture for Loops
• Location data (if you enable "Show my profile in nearby users")
• Age verification status
• Connection requests sent and received
• Conversations with Loop connections
• Report history (if users report inappropriate behavior)

1.6 Single Sign-On (SSO) Information

If you choose to sign up or log in using Facebook or Gmail Single Sign-On, we receive basic information from these services as permitted by your privacy settings on those platforms:

• Name
• Email address
• Profile picture
• User ID from the SSO provider

We use this information only to create and authenticate your Meeloop account. You can review and manage permissions in your Google Account settings or Facebook app settings.

1.7 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information:

• Session cookies (to keep you logged in)
• Preference cookies (to remember your settings)
• Analytics cookies (to understand how you use the app)
• Local storage (to cache data for better performance)

4.1 With Other Users

When you post content, send messages, or use social features, your information is shared with the users you interact with. Your profile information, posts, and stories are visible according to your privacy settings. Public posts can be viewed by all Meeloop users.

4.2 With Service Providers

We may share your information with third-party service providers who help us operate our services. These providers are contractually obligated to protect your information and use it only for the services they provide to us:

• Cloud hosting and storage providers (e.g., AWS, Google Cloud, Firebase)
• Analytics services (e.g., Google Analytics, Firebase Analytics)
• Customer support and communication tools
• Content delivery networks (CDNs)
• Payment processors (if applicable in the future)
• Email and notification service providers
• Security and fraud prevention services

4.3 For Legal Reasons

We may disclose your information if required by law, court order, subpoena, or government request, or if we believe disclosure is necessary to:

• Comply with legal obligations or respond to legal processes
• Enforce our Terms of Service, Community Guidelines, or other agreements
• Protect the rights, property, or safety of Meeloop, our users, or the public
• Prevent fraud, abuse, or illegal activities
• Respond to law enforcement requests with appropriate legal authority

4.4 Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the successor organization. We will notify you via email and/or prominent notice in the app before your information is transferred and becomes subject to a different privacy policy.

4.5 With Your Consent

We may share your information with third parties when you give us your explicit consent to do so, such as when you choose to share content to external social media platforms.

4.6 Aggregated and De-identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you for analytics, research, marketing, or other business purposes.

5.1 Third-Party Services We Use

Meeloop uses the following third-party services that may collect information about you:

• Google Play Services: For app distribution, authentication, and analytics
  Google Privacy Policy
• Firebase (Google): For authentication, cloud storage, analytics, and crash reporting
  Firebase Privacy Policy
• Facebook Login: For Single Sign-On authentication
  Facebook Privacy Policy
• Google Analytics: For usage analytics and app performance monitoring
  Google Analytics Privacy Policy

5.2 Third-Party Links

Meeloop may contain links to third-party websites or services (such as when you share content to other platforms or click on links in user-generated content). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

5.3 Social Media Integrations

Our app includes features that allow you to share content on social media platforms (Instagram, Facebook, etc.). These platforms may collect information about your activity on Meeloop. Please review their privacy policies for details on how they handle your information.

8.1 Active Accounts

We retain your personal information for as long as your account is active or as needed to provide you services. Different types of data are retained for different periods based on their purpose and legal requirements.

8.2 Retention Periods

• Account Information: Retained for the duration of your account plus 30 days after deletion
• Posts and Content: Retained for the duration of your account plus 30 days after deletion
• Messages: Retained until deleted by users or 30 days after account deletion
• Usage and Log Data: Retained for 12-24 months for analytics and security purposes
• Backup Data: May be retained in encrypted backup systems for up to 90 days for disaster recovery
• Legal Compliance Data: Retained as required by law (e.g., financial records for 7 years)

8.3 Account Deletion

When you request deletion of your account:

• Your profile and personal information will be removed from our active databases within 30 days
• Your posts, comments, and other content will be permanently deleted
• Your username will become available for others to use after 90 days
• Some information may be retained in backup systems for up to 90 days
• Aggregated, anonymized data may be retained indefinitely for analytics
• Information required for legal compliance, dispute resolution, or fraud prevention may be retained longer

8.4 Inactive Accounts

Accounts that remain inactive (no login) for 2 years may be automatically deleted after we send you a reminder email. You will have 30 days to log in and reactivate your account before permanent deletion.

9.1 Access and Review

You can access and review your personal information through your account settings at any time. You can also request a copy of your data by contacting us.

9.2 Correction and Update

You can update or correct your information at any time through your account settings. If you need assistance, contact our support team.

9.3 Deletion (Right to be Forgotten)

You can request deletion of your account and personal data in two ways:

• Through app settings: Settings → Account → Delete Account
• By emailing us at hello@meeloop.com with "Account Deletion Request" in the subject line

We will process your deletion request within 30 days. See Section 8.3 for details on what happens after deletion.

9.4 Data Portability

You can request a copy of your data in a portable, machine-readable format (JSON or CSV). This includes your profile information, posts, and other content you've created. Contact us at hello@meeloop.com to request your data export.

9.5 Opt-Out of Communications

• Promotional Emails: Click "Unsubscribe" at the bottom of any promotional email or adjust settings in your account
• Push Notifications: Disable in app settings or your device settings
• SMS Messages: Reply "STOP" to any SMS or adjust settings in your account

Note: You cannot opt-out of essential service communications (e.g., security alerts, account notifications, Terms updates).

9.6 Location Services

You can disable location services for the Loops feature in your device settings (Settings → Apps → Meeloop → Permissions → Location). This will prevent the "nearby users" feature from working.

9.7 Camera and Microphone Permissions

You can control camera and microphone access in your device settings. Disabling these permissions will prevent you from posting photos/videos or making audio/video calls.

9.8 Advertising ID

You can reset or limit ad tracking on your device:

• Android: Settings → Google → Ads → Reset advertising ID or Opt out of Ads Personalization

9.9 Object to Processing

You have the right to object to our processing of your personal information for direct marketing purposes or when we process data based on legitimate interests. Contact us at hello@meeloop.com to exercise this right.

9.10 Withdraw Consent

Where we process your data based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing before consent was withdrawn.

10.1 Age Verification

During account creation, users must provide their date of birth. Users under 13 are not permitted to create accounts and will be blocked from accessing the service.

10.2 Loops Feature Age Restriction (18+)

The Loops (Random Connect) feature is restricted to users aged 18 and above due to the nature of random connections with strangers. Additional age verification is required to access this feature.

10.3 If We Discover a Child Under 13

If we become aware that we have collected information from a child under 13 without parental consent, we will:

• Delete the account immediately
• Remove all associated personal information from our databases
• Block the user from creating future accounts

10.4 Parental Rights

If you are a parent or guardian and believe your child under 13 has created an account, please contact us immediately at hello@meeloop.com with:

• The child's username or email address
• Your relationship to the child
• Proof of parental authority (if required)

We will delete the account and all associated data within 48 hours.

11.1 Where We Store Data

Your data may be stored and processed in the following regions:

• United States (primary data centers)
• European Union (for EU users, where possible)
• Other regions where our cloud service providers operate

11.2 Safeguards for International Transfers

When we transfer your data internationally, we ensure appropriate safeguards are in place:

• We use cloud providers that comply with international data protection standards
• Standard Contractual Clauses (SCCs) approved by the European Commission for EU data transfers
• Privacy Shield certification (where applicable and available)
• Data processing agreements with all service providers

11.3 Your Consent

By using Meeloop, you consent to the transfer of your information to countries outside your country of residence, including countries that may not have the same data protection laws as your jurisdiction.

12.1 Right to Know

You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources, purposes, and third parties with whom we share your information.

12.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, fraud prevention).

12.3 Right to Opt-Out of Sale

12.4 Right to Non-Discrimination

You have the right to not receive discriminatory treatment for exercising your CCPA rights. We will not deny services, charge different prices, or provide different quality of service because you exercised your rights.

12.5 Authorized Agent

You may designate an authorized agent to make requests on your behalf. The agent must provide proof of authorization, and we may require you to verify your identity directly with us.

12.6 How to Exercise Your Rights

To exercise your CCPA rights, contact us at:

• Email: hello@meeloop.com
• Subject Line: "CCPA Request"
• Include: Your full name, email address, and specific request

We will respond to verified requests within 45 days. If we need more time, we will notify you and may take up to 90 days total.

13.1 Types of Notifications

We may send you the following types of notifications:

• Transactional: Messages, likes, comments, follows, Loop requests (cannot be disabled)
• Account: Security alerts, password changes, login attempts (cannot be disabled)
• Service: App updates, Terms changes, maintenance notifications (cannot be disabled)
• Promotional: New features, tips, recommendations (can be disabled)

13.2 How to Manage Notifications

• In-app: Settings → Notifications → Choose which types to receive
• Device settings: Settings → Apps → Meeloop → Notifications → Disable all

13.3 Marketing Communications

We only send promotional marketing emails if you opt-in. You can unsubscribe at any time by clicking "Unsubscribe" at the bottom of emails or adjusting your email preferences in account settings.

13.4 Data Collected for Notifications

We collect push notification tokens (device identifiers) to send you notifications. This data is stored securely and only used for delivering notifications.

14.1 How We Notify You

When we make material changes to this Privacy Policy, we will notify you by:

• Posting the new Privacy Policy in the app with an updated "Last Updated" date
• Sending you an in-app notification
• Sending you an email notification (if you've provided an email address)
• Requiring you to accept the updated policy before continuing to use the app (for significant changes)

14.2 Your Acceptance

Your continued use of Meeloop after changes are posted constitutes your acceptance of the updated policy. If you do not agree with the changes, you should stop using the service and delete your account.

14.3 Reviewing Changes

We encourage you to review this Privacy Policy periodically. You can find the "Last Updated" date at the top of this page.

Response Time

We will respond to your inquiry or request within 30 days (or sooner as required by applicable law). For CCPA requests, we will respond within 45 days. If we need additional time, we will notify you of the extension.

Complaints and Supervisory Authority

If you are located in the European Economic Area (EEA), you have the right to lodge a complaint with a supervisory authority if you believe we have violated your data protection rights. You can find your local supervisory authority at:

European Data Protection Board - List of Supervisory Authorities